30 Mar 15 @ 16:31

With e-commerce activity skyrocketing across the developed world and, increasingly in emerging markets too, chargebacks – typically where a consumer asks for a refund for goods that they didn’t receive,... read more

24 Oct 23 @ 09:55

Justt has released findings from a new study pinpointing a worrying trend in consumer chargeback behaviours impacting merchants in the United Kingdom and the United States. The research shows over... read more

21 Apr 22 @ 09:38

A survey of small and medium merchants (SMEs) in the UK says most expect to see continued growth in digital revenues over the next year – however, much of that... read more

27 Oct 21 @ 11:50

Two new studies have revealed the huge and growing problem of chargebacks, or disputed transactions, in the payments business – yet neither offers a convincing methodology for how to fix... read more

01 Apr 21 @ 13:17

A range of new research reports show new fraud types emerging after COVID. These reports highlight the challenges facing banks and retailers in the post-pandemic environment.  “European firms experienced 31... read more

18 Feb 21 @ 11:21

As Editors of a payments and fintech publication, we’re often told technology is the answer to most things – if not everything. It’s refreshing, then, to read a study which... read more

24 Nov 17 @ 15:06

Around $2 trillion is laundered every year and everyone is paying the price. Banks have huge regulatory overheads. Businesses and consumers encounter friction to open a bank account, transfer funds... read more

03 Aug 17 @ 06:40

Acquiring gambling merchants is high risk. Or at least this always used to be the case. But in a regulated industry quick to adopt new technology, where the house always... read more

03 Aug 16 @ 07:28

CHARGEBACKS HAVE BEEN part of card scheme dispute resolution rules for decades and reflect consumer protection regulations in many countries. However they are also the ultimate un-virtuous circle where almost... read more

25 May 16 @ 09:36

High-risk acquiring often means high rewards for acquirers and payment service providers. However, balancing risk with reward in the e-commerce channel can be fraught with hazards for the unwary. The... read more