The World in 2020 – Payments in Europe and Eurasia: Covid-19, contactless and cash

Video took place on 1 February 2021
It’s no secret that banks, payment networks and governments have been working to drive down cash transactions in favour of non-cash electronic payments, for lots of reasons like greater security and more convenience.
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And since the advent of contactless payments around 15 years ago, a lot of progress has been made in persuading consumers about the benefits of contactless.

Alexander Rolfe, MD of PCM and the publisher of Yearbooks talks to Victoria Conroy, Editor of PCM’s Digital and Card Payment Statistics Yearbooks about the impact of Covid-19 on consumer payment habits. What are the emerging trends? Who the ‘winners’ and the ‘losers’?

Published yearly since 2002, growing from 7 markets to 43, the Digital and Card Payment Statistics Yearbooks are recognised across the payments industry as the most authoritative source of digital and card payments business information.

To find out more

Alex Rolfe

Managing Director
Payments Cards and Mobile
+44 1263 711800