20 Dec 19 @ 11:00

In an exceedingly commoditised market, banks are beginning to make clear bets to become leaders in scale, value, customer experience or product / service excellence. Some are turning into specialist... read more

20 Dec 19 @ 10:00

A truly agile organisation in 2020 and beyond will be a sum of various self-learning, self-healing, and self-evolving parts, each of which works in tandem with the other through suitable... read more

20 Dec 19 @ 09:00

The outlook for automation in 2020 and beyond remains strong, amid continuing pressure on margins. And RPA is one technology that most banks have deployed successfully. Some progressive banks are... read more

19 Dec 19 @ 11:00

As AI and automation become more deeply entrenched in the banking organisation, it will be the responsibility of the human workforce to compound value through critical thinking, collaboration, creativity, and... read more

19 Dec 19 @ 10:00

Leaders, fast followers, and mainstream players all recognise that data, advanced analytics, and artificial intelligence technology will be at the centre of consumer engagement and consequently market success over the... read more

19 Dec 19 @ 09:00

AI has been and will continue to be an efficiency lever in banking. In customer service, banks will improve personalisation and service recommendations at scale with AI in 2020. The... read more

18 Dec 19 @ 10:27

Declining apprehension against the public cloud, a rapidly growing market for SaaS solutions, and the widespread adoption of cloud as the preferred environment for workload execution. Clear signs that cloud... read more

18 Dec 19 @ 10:21

After successful demonstration of proof-of-concept and proof-of-value, Blockchain began delivering clear and indisputable benefits in 2019. In 2020, while proven use cases in trade finance, payments and identity will continue... read more

18 Dec 19 @ 10:17

In 2020, banks will explore and tap into the benefits of IOT to offer context-aware guidance and advisory services at the point of transaction. Use cases in fraud detection will... read more

16 Dec 19 @ 16:55

New research shows that Discover remained the most widely accepted card scheme worldwide at the end of 2018. Global Payment Cards Data and Forecasts to 2024 shows that Discover cards... read more

16 Dec 19 @ 16:41

Mastercard is to tests a new digital identity service that has the potential to verify a person’s identity immediately, safely and securely in both the digital and the physical world.... read more

11 Dec 19 @ 15:16

If merchant acquirers are to outperform increasing competition from new entrants, they must leverage platforms that integrate digital value-added apps and services from third parties rather than try to integrate... read more

11 Dec 19 @ 09:57

The banking sector will face a big ATM migration challenge in 2020. Microsoft made the official announcement: Windows 7 (operating system for many ATMs) extended support will end on January... read more

10 Dec 19 @ 12:02

In 2020, financial threats motivated by cyber actors may start to target investment apps, online financial data processing systems and upcoming cryptocurrencies, along with providing paid access to banks’ infrastructures... read more

09 Dec 19 @ 18:00

Driven by the hardening of regulatory frameworks and an increase in prevention techniques, significant improvements in plastic card fraud have been recorded in multiple markets across Europe. For example, the... read more

09 Dec 19 @ 14:18

BigTech firms are playing an increasingly prominent role in the financial system and have begun to provide financial services. Some BigTech firms have grown rapidly in the past decade and,... read more

09 Dec 19 @ 09:21

With the tagline ‘Hungry? Face it’, Nets has launched a pilot programme testing facial recognition as a face payment alternative payment method. Around 1,000 people – all working at Vibenshuset,... read more

06 Dec 19 @ 15:38

The use of passive wearable devices for wearable payments is continuing to take off in Europe, as consumers quickly and easily integrate this relatively new payment method into their daily... read more