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It’s time for banks to bring their “A” game to customer chat

25 May 22 @ 14:28

As the digital revolution has gathered pace over the last decade, banks have increasingly switched to a digital service model, with the latest research[1] suggesting two-thirds of Europeans are now... read more

PCM Feature: The potential and pitfalls of Decentralised Finance

25 May 22 @ 10:22

As blockchain-enabled systems and crypto (mainly) flourish, pundits claim there’s a non-bank future before us with lower fees, faster transactions and instant exchanges of value from person to person. Payments... read more

May stablecoin bloodbath continues – ECB calls for strong action

24 May 22 @ 13:47

In April Payments Cards & Mobile published excerpts of a speech by Fabio Panetta where the Member of the Executive Board of the ECB, started his speech “…Greed and lawlessness... read more

Open Banking is forging a new era in European payments

24 May 22 @ 08:54

A new white paper from leading digital finance company Plaid says the advent of Open Banking will herald a revolution in payments. The paper explains the implications of this new era... read more

Central Bank Digital Currency’s path forward in the US is simple…

23 May 22 @ 16:34

The Bank Policy Institute has responded to a Federal Reserve discussion paper evaluating the costs and benefits of a central bank digital currency. The response supports the Fed’s position that... read more

Open Banking growth accelerating around the world – except US

23 May 22 @ 16:23

New data from the UK’s Open Banking Implementation Entity (OBIE) shows products in-market and user numbers accelerating. Meanwhile, major European markets such as France and Germany are moving from strategy... read more

Open Banking powers up BNPL for banks and merchants

23 May 22 @ 09:33

A new white paper from European digital payments leader Worldline argues that financial institutions and merchants should take advantage of Open Banking’s power to unlock and grow Buy Now Pay... read more

Online consumer shopping behaviour: Digital wallets taking over

20 May 22 @ 12:49

Worldline has published a research report which highlights the latest insights in online shopping and digital wallets. The findings show that convenience, payment options, price and ethical concerns are some... read more

CMA clarifies definition of Variable Recurring Payments for Sweeping

20 May 22 @ 12:24

In July 2021, the CMA mandated the use of variable recurring payments (VRPs) as the mechanism for implementing sweeping under item A10 of the Roadmap (the July letter). In the... read more

Fraud Insights Report: Identifying emerging threat patterns

19 May 22 @ 14:39

The 2022 NICE Actimize Fraud Insights Report identifies and analyses the leading fraud threats and patterns that impacted leading global financial institutions in 2021. Noting that banking fraud continues to... read more

Payments Systems Regulator: The future for cryptocurrency and crypto assets

19 May 22 @ 12:55

The cryptocurrency and assets market has grown significantly and is now worth £1.6 trillion globally. In the UK, over 2.3 million consumers now hold some form of cryptoasset. With such... read more

Interview: Where is the industry with biometric payment cards

19 May 22 @ 12:26

Digital wallets and account-to-account payments are growing fast – but contactless cards are currently Europe’s most popular way to pay, and will remain central to the payments mix. With fraud... read more

Interview: The future of banking is phygital

18 May 22 @ 12:19

Traditional banks and neobanks have complementary strengths. Phygital banking services combine the best of both worlds and create new, exciting customer experiences. Phygital services are considered “the next big thing”... read more

A spotlight on digital escrow for the payments sector

18 May 22 @ 11:10

Few would disagree that innovation is core to the payments sector, where speed and ease has been the defining factor for decades. But today it’s no longer just about the... read more

World Retail Banking Report 2022 – Data key to the future

17 May 22 @ 16:36

The competitive playing field for banks is evolving quickly, introducing agile new competitors and challenging traditional formulas for success. Customers, not products or business lines, are the centre point of... read more

Mastercard launch biometric facial recognition for POS payments

17 May 22 @ 16:10

Mastercard says it will trial a biometric payment system for physical stores, using facial recognition biometrics rather than contactless cards, smartphones or memorable PINs. The Biometric Checkout Program, as it... read more

DMA delay causes anger as European user data is shared 376 times per day

17 May 22 @ 11:30

It was widely reported that the EU’s Digital Markets Act (DMA), designed to reign in Big Tech in Europe, has been delayed and will now come into force in early... read more

BNPL fraud – Tackling the challenges of fraud and scams

16 May 22 @ 17:59

Buy Now, Pay Later (BNPL) financing has become hugely popular over the last few years. However, as the industry grows and providers expand their offerings, BNPL fraud is likely to... read more

Trending

ECB brings Central Bank money to tokenised market

23 Sep 26 @ 14:34

The European Central Bank has taken a significant step towards integrating distributed ledger technology with Europe’s core financial infrastructure, launchin... more

European E-commerce Hits €911bn as Payments Reshape Online Retail

21 Sep 26 @ 19:41

European e-commerce has broken through the €900bn barrier, underlining the growing importance of digital retail to the continent's economy while intensifying ... more

Inside A7: How Russia built a parallel cross-border payments network

24 Sep 26 @ 16:29

Russia’s attempts to circumvent Western financial sanctions have developed into a sophisticated parallel payments architecture combining traditional banking, ... more