PCM Research

04 May 18 @ 10:52

In the last decade, contactless technologies, the mobile Internet and always connected mobile devices have significantly changed the way consumers consider their shopping experience. Consumers are also looking for seamless... read more

28 Sep 17 @ 12:39

Outsourcing and PSD2: An RS2 Whitepaper Haldane made his prediction in September 2013. Just over four years later, in January 2018, the EU’s Revised Payment Services Directive (PSD2) will come... read more

04 Sep 17 @ 10:31

PSD2 and Europe’s Open Banking Mandate – Challenges for Banks and FinTechs The objective of this report is to analyze the implications of the revised Payment Services Directive, PSD2, for... read more

08 May 17 @ 10:21

Online technologies, mobile devices and new consumer demands are rapidly transforming the retail sector and the payments industry. They offer retailers and payments industry players new opportunities to generate differentiation... read more

23 Jan 17 @ 14:59

Understanding the different characteristics and new dynamics of the individual European domestic markets by country is essential. This European Payment Cards Yearbook edition provides a historical context for the current state of the marketplaces while looking... read more

02 May 16 @ 09:24

A new research report from ACI Worldwide and Payments Cards & Mobile. Merchants must navigate new business models and continue to address ongoing payments security, consolidated siloed payments infrastructures and a... read more

18 Apr 16 @ 13:00

The responses across the regions offer a unique insight into how the Payments industry is evolving in 2016 and beyond.

12 Apr 16 @ 14:15

Payment cards at the point of sale (POS) and online showed solid growth rates in most European countries in 2014, supported by the roll-out of contactless technology. The challenges for... read more

06 Oct 15 @ 16:55

In this supplement, in association with ACI, we review some of the issues that banks and merchants are addressing, to take advantage of the opportunities that arise from payments at the speed of change.

07 Apr 15 @ 09:54

Our Advanced Payments Survey, sponsored by American Express, as in previous years, indicates that industry opinion on what is required to develop a successful mobile payment service remains the same. Smooth or “frictionless” consumer interaction designed to work intuitively consistently scores at the top of the table for key success factors.

12 Mar 15 @ 10:24

Card Fraud Report 2015, in association with Alaric NCR, aims to give some insight into how card fraud is perpetrated in the selected regions, what are the drivers for this fraud, the defence mechanisms that the various countries can select to combat card fraud and the figures that surround the various types of card fraud.

07 Oct 14 @ 10:40

In this supplement, produced in conjunction with test tool provider Clear2Pay, we explore how closely test tools are embedded in the payments industry and the role that they play supporting all of the sectors to enable innovation, safety and cost savings.