Omni-Channel

24 Jun 22 @ 15:39

A free upcoming webinar by Payments Cards & Mobile and Giesecke and Devrient (G+D) invites payments professionals to join the debate about banking’s phygital future – that is, a fusion... read more

20 Jun 22 @ 11:28

A new white paper from Netcetera explains why a rise in the number of older Europeans is good news for banks’ digital strategy – provided they get their digital offering for... read more

27 May 22 @ 12:22

It’s no secret that the financial services industry continues to face accelerated rapid change and transformative trends, including the evolution of ecosystem businesses, heightened customer expectations around digital interaction, low-touch... read more

25 May 22 @ 14:28

As the digital revolution has gathered pace over the last decade, banks have increasingly switched to a digital service model, with the latest research[1] suggesting two-thirds of Europeans are now... read more

18 May 22 @ 12:19

Traditional banks and neobanks have complementary strengths. Phygital banking services combine the best of both worlds and create new, exciting customer experiences. Phygital services are considered “the next big thing”... read more

17 May 22 @ 16:36

The competitive playing field for banks is evolving quickly, introducing agile new competitors and challenging traditional formulas for success. Customers, not products or business lines, are the centre point of... read more

12 May 22 @ 10:10

A new white paper from Compass Plus Technologies argues that when it comes to payments technology platforms modernisation strategies, there is a lot more to consider than just investing in... read more

25 Jan 22 @ 12:07

Thanks to the pandemic, consumers have become accustomed to doing almost everything online, accelerating digital transformation and embedding new behaviours. After a 5% in global payment revenues in 2021, the... read more

14 Jan 22 @ 15:56

One of the key principles underpinning the digital economy is that data is ‘the new oil’. But what does this mean? In truth, it’s an imperfect analogy. A quick Google... read more

17 Dec 21 @ 11:47

As the FinTech revolution percolates its way through the economy, there are more and more payments solutions on the market. As they have multiplied, the range of functions on offer... read more

06 Dec 21 @ 14:06

The COVID-19 pandemic saw the majority of online businesses (61%) accelerate their plans to upgrade the checkout as a direct result of them seeing consumer payments preferences changing (65%) and... read more

03 Dec 21 @ 10:45

Consumers and financial service providers often play leapfrog, taking turns making the next jump into the future. Decades ago, risk and regulatory innovations enabled banks to issue cards more broadly,... read more