Omni-Channel

Showing Latest Omni-Channel

Banks beginning to engage with the Metaverse

21 Feb 23 @ 18:25

For much of the past few years, if there was a focus on a Web 3.0 technology, it was probably blockchain, with cryptocurrency investments booming and technologies like NFTs promising... read more

Q&A: 2023 in payments – digital wallets, SoftPOS and CBDCs

14 Feb 23 @ 17:09

The last year saw substantial change for consumer payments. BNPL (Buy Now, Pay Later), mobile payments and SoftPOS entered the mainstream, while CBDCs took another major step forward. But what’s... read more

Four steps to delivering complex digital transformation projects in fast-changing environments

07 Feb 23 @ 14:37

The rate of change in the business world is increasing exponentially. Disruptive companies are upending whole industries by introducing new technologies and business models quickly copied and adopted by their... read more

Feature: The European payments landscape for 2023

06 Feb 23 @ 18:24

Payments Cards & Mobile’s exclusive annual review of European payments data from 33 European countries confirms the growth of online payments versus in-person, as well as the dominance of debit... read more

Consumer e-commerce remains strong despite economic headwinds

30 Jan 23 @ 17:46

Despite a challenging economic environment, the 2022 holiday shopping season exceeded projections, according to e-commerce research from ACI Worldwide. The research analysed millions of e-commerce transactions on an annual basis... read more

DBX: The Digital Banking Experience Report

23 Jan 23 @ 17:09

Sopra Steria has revealed the results of its Digital Banking Experience Report (DBX) For the second year running, IPSOS and Forrester assessed banks’ digital maturity and ability to keep pace... read more

51% of European businesses believe BaaS will replace traditional banking

19 Jan 23 @ 09:56

Over half of European business leaders expect Banking-as-a-Service (BaaS) to make traditional banking obsolete, according to new research from Vodeno/Aion. The report – Banking-as-a-Service 2.0: Why Embedded Finance will make its... read more

Trends for 2023: FinTech and its rapid regeneration

17 Jan 23 @ 13:20

FinTech start-ups are facing the rockiest market conditions since they were founded, but many are already adapting by expanding into new spaces and catering to enterprises. FinTech is undergoing a... read more

Banking and payments – where are they heading in 2023?

11 Jan 23 @ 17:53

With COVID-19 now in the rear view mirror, Financial Institutions (FIs) are no longer forced to deal with the immediate adaptations that the pandemic required. Instead, the financial services industry... read more

Acquirers: Cut churn, improve profits and deliver better digital services

11 Jan 23 @ 10:34

A new white paper from Tribe Payments surveys 1,000 small and medium merchants (SMEs) in major European markets to find out what they need from acquirers. The results show merchant needs... read more

PCM Feature: Payment platform problems – fix or switch?

03 Jan 23 @ 13:21

Today’s leading financial institutions still operate outdated card and payment platforms from the 1990s and need to change. But why are so many opting to patch their systems up, rather... read more

Better user onboarding is key to digital finance – here’s why…

12 Dec 22 @ 10:55

In a previous blog, Plaid’s Zak Lambert outlined the evolution of customer onboarding and explained how Open Banking holds the key to vast improvements in customer onboarding for the digital... read more

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Swift launches new framework for cross-border payments

09 Mar 26 @ 14:45

SWIFT has introduced a new international payments framework aimed at significantly improving the speed, transparency and predictability of cross-border retail t... more

Credit’s next competitive frontier beyond top of wallet

12 Mar 26 @ 18:21

For years, the credit card industry has pursued a simple ambition: to become the card a consumer reaches for first. [caption id="attachment_52085" align="a... more

Visa tests the foundations of agentic payments in Europe

17 Mar 26 @ 15:03

Visa is moving to bring agentic commerce closer to commercial reality, launching a new programme with banks across the UK and Europe to test how artificial inte... more