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Consumers only willing to wait 30 seconds or less before cart abandonment

10 Nov 20 @ 09:28

While businesses worldwide have started to see their operations stabilise, they will be tested once again as higher expectations of the digital experience are on the rise. According to Experian’s... read more

AI has provided benefits for financial services organizations but challenges limit full potential

10 Nov 20 @ 09:00

COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and customer perceptions are undermining its potential. Financial services firms’ implementation... read more

The inevitable rise and rise of the digital wallet

09 Nov 20 @ 19:46

Although the digital wallet has existed for over 20 years now, it’s only within the last decade that they have rapidly evolved, revolutionising the way we search and pay for... read more

What’s new in the new retail payments strategy for the EU?

09 Nov 20 @ 17:18

The Single Euro Payments Area (SEPA) initiative has been a key enabler for the integration of the retail payments market in the European Union: the development of Credit Transfer (SCT) and Direct... read more

Infographic: Consumers embrace the convenience and security of contactless

06 Nov 20 @ 16:42

Pre-COVID, over 40% of consumers surveyed used contactless payment daily or almost daily, most with a smartphone. Uses for contactless technology beyond payment – public transportation, digital identity, unlocking and... read more

Incumbent fights back: HSBC launch Global Money Account a free money transfer app

06 Nov 20 @ 10:28

Whilst the focus is always on the FinTech party eating the incumbent lunch, HSBC has struck back in the money transfer battle by launching Global Money Account, its own fee-free international... read more

US Department of Justice files lawsuit challenging Visa’s acquisition of Plaid

05 Nov 20 @ 18:23

It has been reported that the Justice Department has filed an antitrust lawsuit against Visa in an attempt to block the proposed $5.3 billion acquisition of Plaid. Plaid builds technical... read more

COVID-19: Global remittance flows shrink 14% by 2021

05 Nov 20 @ 17:33

As the COVID-19 pandemic and economic crisis continues to spread, the remittance that migrant workers send home is projected to decline 14% by 2021 compared to the pre COVID-19 levels... read more

Why their is a dark side to the expansion of FinTech borrowing

05 Nov 20 @ 13:06

The FinTech boom of the last 10 years has widely been regarded as a benefit to society and has changed the banking industry as we know it, but some customers... read more

Payments report: Regional payments revenue growth estimates Asia, LatAm and MEA

04 Nov 20 @ 14:05

Following on from yesterdays post looking at payments revenue growth estimates in Europe and North America, PCM now reviews BCG’s Global Payments 2020 impact of COVID-19, modelling three scenarios for... read more

Profiling “Lifestyle Super Apps” and mobile payments in China

04 Nov 20 @ 12:39

Two major technology firms have further consolidated their position in China’s mobile payments market as the ongoing pandemic accelerates the consumer shift toward digital platforms. Ant Group, who’s plans to... read more

Antelop reinvents Digital Card Management with Token Manager solution for Banks

04 Nov 20 @ 09:00

Card payments are evolving from traditional physical EMV payment cards to new digital cards or tokens, thanks to the new scheme tokenization systems (Visa VTS, Mastercard MDES, Cartes Bancaires CB... read more

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Inside A7: How Russia built a parallel cross-border payments network

24 Sep 26 @ 16:29

Russia’s attempts to circumvent Western financial sanctions have developed into a sophisticated parallel payments architecture combining traditional banking, ... more

Global Banks set ground rules for Agentic Commerce as Fraud and Liability risks rise

27 Sep 26 @ 18:53

Six major banks have joined forces to establish principles for trusted agentic commerce, warning that the rapid adoption of AI shopping agents could outpace exi... more

UK Banks complete first live transactions using Tokenised Deposits

27 Sep 26 @ 18:52

Seven major UK financial institutions have completed the first live customer transactions using tokenised sterling deposits, marking an important step in Britai... more