Artificial Intelligence (AI)

Showing Latest Artificial Intelligence (AI)

Confronting the AI customer support backlash

28 May 25 @ 11:33

One of the many ways that AI is predicted to change business is in customer support. Instead of forcing people to scroll through endless FAQ pages, speculatively consult customer forums,... read more

Google’s agentic AI sets the stage for a smarter checkout

21 May 25 @ 14:12

At Google I/O 2025, Google unveiled a suite of AI-powered innovations designed to reshape online shopping, but one feature stands out for its disruptive potential: agentic AI checkout. As with... read more

AI is not just enhancing Fintech – It’s rearchitecting it

14 May 25 @ 16:42

After a turbulent period of consolidation and capital recalibration, the narrative is shifting once again: fintech is not only back, it’s being fundamentally reshaped for the artificial intelligence (AI) era.... read more

How Coinbase and Stripe are reshaping the future of commerce

09 May 25 @ 12:20

Two of the most influential fintech companies in the world — Coinbase and Stripe — unveiled major developments this week that point towards a transformative future of commerce. With Coinbase... read more

AI and the quiet revolution of core banking modernisation

06 May 25 @ 16:33

Artificial intelligence is no longer a futuristic concept in financial services — it is the present. From fraud detection, customer service automation to core banking, AI is reshaping nearly every... read more

83% of banks are worried about adopting AI – but their concerns are misplaced

06 May 25 @ 12:52

A new study published in Cyber Magazine reveals 83% of banks are worried about the security risks of adopting AI in their core banking systems[1]. However, a new white paper... read more

Visa unveils agentic AI-powered payments future with Intelligent Commerce

01 May 25 @ 09:58

There is something in the air folks, first Amazon, then Mastercard and now Visa has unveiled a major strategic vision for the future of digital payments including agentic AI. The... read more

Mastercard launch Agent Pay – agentic AI-driven payments

30 Apr 25 @ 13:15

Last week we reported on Amazons launch of agentic AI, now Mastercard has unveiled its latest initiative to reshape the future of commerce: Agent Pay, a platform that integrates agentic... read more

Amazon launches agentic AI ‘Buy for Me’ button

25 Apr 25 @ 10:00

Amazon is taking a significant step toward redefining the retail user journey with its experimental “Buy for Me” feature—a tool powered by agentic AI that enables users to purchase products... read more

AI-enabled orchestration is the answer to legacy system headaches – here’s why

15 Apr 25 @ 16:06

A new white paper from RS2 says banks have suffered the effects of out-of-date legacy systems for too long. These negative effects include ineffective system performance, low innovation capacity, high... read more

How is the payments industry being transformed by AI?

07 Apr 25 @ 12:42

Digital payment systems that use artificial intelligence or AI are changing the payment business at a time when technology is changing quickly. In order to better spot scams and make... read more

Should AI be the future of personalised payment solutions?

27 Mar 25 @ 09:56

Recent technology developments have changed customer expectations, causing a fast transition of the payments business. The integration of artificial intelligence (AI) is one of the most important advancements in the... read more

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Agentic commerce triggers new battle over checkout control

27 Jan 26 @ 17:55

The rapid advance of agentic commerce is forcing e-commerce platforms to confront an uncomfortable question: who controls the checkout when machines, not humans... more

Pay by Bank – The future of Europe’s payment sovereignty

28 Jan 26 @ 22:23

Europe’s strategic autonomy debate has expanded far beyond defence and energy. [caption id="attachment_57038" align="alignright" width="400"] Pay by Bank... more

NRF: Agentic Commerce – from concept to commercial reality

26 Jan 26 @ 22:01

At NRF Big Show in New York, agentic commerce emerged as more than a futuristic talking point. [caption id="attachment_57648" align="alignright" width="375... more