Artificial Intelligence (AI)

Showing Latest Artificial Intelligence (AI)

E-commerce fraud losses to exceed $20 billion annually

27 Apr 21 @ 13:03

A new study has found that the value of losses due to e-commerce fraud will rise this year, from $17.5 billion in 2020 to over $20 billion by 2021; a... read more

80% of Financial Institutions believe AI is the key competitive driver

22 Apr 21 @ 16:08

According to research senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of success over the next few years. In fact, 83% agree... read more

Podcast: Harnessing AI to achieve hyper automation in payments

26 Mar 21 @ 15:09

The increased availability of computer power coupled with readily available state-of-the-art open-source algorithms has made it possible to automate complex tasks. This trend, of applying advanced technologies, including AI and... read more

Major payments players call on G7 for Data and Technology Forum

23 Mar 21 @ 11:50

Leading technology and payments companies including Mastercard, Visa, SoftBank and IBM are lobbying the G7 to create The Data and Technology Forum which they hope will co-ordinate how members tackle... read more

Digital and Card Payments Yearbooks Interview: European Payments in 2021

18 Mar 21 @ 16:47

Amid rising hype about mobile wallets, P2P FinTech challengers and QR-code payments, this year’s Digital and Card Payments Yearbooks show a card segment in robust health, with business growing strongly.... read more

Long Read: The Kalifa Review of UK FinTech

26 Feb 21 @ 13:08

Over the past decade, the UK has been quietly undergoing a FinTech revolution – in jobs, innovation, improvements to people’s lives and in increased opportunities in global trade. A look... read more

Hyper-personalisation of CX: The future of retail banking

12 Nov 20 @ 18:24

Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business, rather than “in” their business, the combination of smart devices,... read more

AI has provided benefits for financial services organizations but challenges limit full potential

10 Nov 20 @ 09:00

COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and customer perceptions are undermining its potential. Financial services firms’ implementation... read more

The growing role of artificial intelligence in digital payments

06 Oct 20 @ 09:44

Artificial Intelligence driven technology is gaining momentum in the digital payments market, both in backend operations and customer-facing payment systems. Over the past few years, the digital payments market has... read more

Bank of America sets record for patents filed and granted during H1 2020

15 Sep 20 @ 10:41

Bank of America has recorded the most patents filed and granted in the first half of any year in the history of the company. Demonstrating the seriousness with which the... read more

Smart checkout technologies to process $387 billion in transactions

08 Sep 20 @ 10:56

A new study has found that the value of transactions processed by smart checkout technologies, where the fixed checkout process is replaced by a frictionless model, will reach $387 billion... read more

Digital Banking: A whole new world

29 Jul 20 @ 10:25

Today, we launch a major new study into the future of global retail and digital banking and the digital revolution. A Whole New World: Banking’s Digital Future states that by... read more

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Wero expands into Austria as Europe’s payments ambitions gather momentum

23 Jun 26 @ 18:52

The European Payments Initiative (EPI) has secured a significant boost to its ambitions of creating a pan-European payments network, with Austria’s largest ba... more

UK fraud losses reach four-year high

16 Jun 26 @ 18:17

Financial fraud losses in the UK climbed to their highest level in four years during 2025, highlighting the growing sophistication of criminal networks and rais... more

Major UK Banks unite to develop digital verification service

30 Jun 26 @ 07:05

Barclays, HSBC, Lloyds Banking Group, Nationwide Building Society, NatWest Group and Santander UK are working with UK Finance in the development of a voluntary ... more