Artificial Intelligence (AI)

24 Jun 22 @ 15:39

A free upcoming webinar by Payments Cards & Mobile and Giesecke and Devrient (G+D) invites payments professionals to join the debate about banking’s phygital future – that is, a fusion... read more

22 Jun 22 @ 13:21

As fraud attempts and cyber-security incidents continue to rise, more and better Artificial Intelligence (AI) solutions are being touted as the solution. But does AI deliver on its promise? Two... read more

13 Jun 22 @ 17:21

A wide range of factors have combined to heighten competition in retail banking in recent years, most linked to the digital revolution. To start with, traditional “high street” banks are... read more

27 May 22 @ 12:22

It’s no secret that the financial services industry continues to face accelerated rapid change and transformative trends, including the evolution of ecosystem businesses, heightened customer expectations around digital interaction, low-touch... read more

25 May 22 @ 14:28

As the digital revolution has gathered pace over the last decade, banks have increasingly switched to a digital service model, with the latest research[1] suggesting two-thirds of Europeans are now... read more

19 May 22 @ 14:39

The 2022 NICE Actimize Fraud Insights Report identifies and analyses the leading fraud threats and patterns that impacted leading global financial institutions in 2021. Noting that banking fraud continues to... read more

08 Mar 22 @ 10:17

While physical branches may be dwindling in number, and digital transactions comprise the bulk of bank-customer interactions, the need for consistent and quick customer service has not changed. What has... read more

03 Mar 22 @ 17:52

Innovations are essential for progress. This is the case in general, but especially in a dynamic industry like digital payments. To meet the ever-growing consumer demands for simple and frictionless... read more

03 Feb 22 @ 16:11

Increasingly blurred boundaries mean that practically anyone can declare themselves a payment provider, using banking-as-a-service to embed payments. Customers can filter this choice through a lens of preference and habit. For firms, complexity... read more

25 Jan 22 @ 12:07

Thanks to the pandemic, consumers have become accustomed to doing almost everything online, accelerating digital transformation and embedding new behaviours. After a 5% in global payment revenues in 2021, the... read more

07 Jan 22 @ 16:12

In this post we look at the top payment trends for 2022 – 2021 was a year of transition for the payments industry as we moved towards Payments 4.X −... read more

10 Dec 21 @ 10:18

In Q4 of 2021, FinTech Connect surveyed 100+ FinTech Leads from across the entire FinTech ecosystem to find out more about what are the challenges and opportunities currently presented within... read more