Artificial Intelligence (AI)

19 May 22 @ 14:39

The 2022 NICE Actimize Fraud Insights Report identifies and analyses the leading fraud threats and patterns that impacted leading global financial institutions in 2021. Noting that banking fraud continues to... read more

08 Mar 22 @ 10:17

While physical branches may be dwindling in number, and digital transactions comprise the bulk of bank-customer interactions, the need for consistent and quick customer service has not changed. What has... read more

03 Mar 22 @ 17:52

Innovations are essential for progress. This is the case in general, but especially in a dynamic industry like digital payments. To meet the ever-growing consumer demands for simple and frictionless... read more

03 Feb 22 @ 16:11

Increasingly blurred boundaries mean that practically anyone can declare themselves a payment provider, using banking-as-a-service to embed payments. Customers can filter this choice through a lens of preference and habit. For firms, complexity... read more

25 Jan 22 @ 12:07

Thanks to the pandemic, consumers have become accustomed to doing almost everything online, accelerating digital transformation and embedding new behaviours. After a 5% in global payment revenues in 2021, the... read more

07 Jan 22 @ 16:12

In this post we look at the top payment trends for 2022 – 2021 was a year of transition for the payments industry as we moved towards Payments 4.X −... read more

10 Dec 21 @ 10:18

In Q4 of 2021, FinTech Connect surveyed 100+ FinTech Leads from across the entire FinTech ecosystem to find out more about what are the challenges and opportunities currently presented within... read more

26 Nov 21 @ 12:58

The Payments Association has released new research showing how artificial intelligence (AI) and machine learning (ML) are being used in the payments, finance and banking sectors and how they may... read more

23 Nov 21 @ 16:36

As digital commerce becomes a mainstay of everyday life, better automation in monitoring transactions for fraud is a necessity. Despite the best efforts of our industry, payments fraud continues to... read more

18 Nov 21 @ 16:28

In the year ahead, consumer behaviour and early adoption of new technology are set to continue to transform the financial services market. FinTechs and banks are in a race to... read more

05 Nov 21 @ 16:56

The year is 2030. It is a sunny summer morning and you are just finishing a relaxing breakfast together with your family. The doorbell rings for a delivery of several... read more

02 Nov 21 @ 13:19

A new report, The European Payments Landscape in 2030: Implants, embedded ethics and a ‘post-payments’ world, examines the potential issues and innovations that may emerge in the next decade of... read more