Showing results for ' dispute resolution' in all areas
46 Articles | 21 Magazines | 0 Research | 1 Whitepapers

Visa: Improved dispute resolution vital to e-commerce growth

08 Apr 24 @ 14:04

Online transactions account for a growing proportion of the global economy. While this gives consumers access to a much wider range of goods and services, it also brings an increase... read more

Digitalised dispute resolution. Why the customer journey is crucial

24 Aug 22 @ 13:05

Resolving disputed transactions is one of the biggest headaches in payments. Verifi’s landmark 2022 study, The Chargebacks Triangle, described dispute resolution as “the industry’s $31 billion-dollar problem”, noting that three-quarters... read more

Visa targets dispute costs with new AI tools for merchants and banks

02 Apr 26 @ 18:44

Visa is stepping up its effort to modernise one of the most cumbersome parts of the payments chain, launching a suite of artificial intelligence-powered dispute resolution tools aimed at merchants,... read more

When AI shops on your behalf, who owns the transaction?

24 Feb 26 @ 12:26

The next evolution of digital commerce may not be driven by consumers clicking ‘buy now’, but by AI acting on their behalf. According to dispute specialist Chargebacks911, that shift could... read more

NRF: Agentic Commerce – from concept to commercial reality

26 Jan 26 @ 22:01

At NRF Big Show in New York, agentic commerce emerged as more than a futuristic talking point. The event revealed a retail and payments industry actively preparing for AI systems... read more

AI as buyer: From assisted search to autonomous spend

15 Dec 25 @ 16:21

The first trend in Global Payments’ 2026 Commerce and Payment Trends Report marks a decisive shift in how transactions are initiated and executed: AI is evolving from a passive recommendation... read more

Agentic AI and the rewiring of financial services power

12 Dec 25 @ 16:15

Agentic AI represents a decisive break from the assistive technologies that have defined the past decade of fintech innovation. These systems do not merely recommend or optimise; they evaluate options,... read more

Ecommpay pushes retailers to turn payments into growth engine

25 Nov 25 @ 13:40

Ecommpay is urging online retailers to rethink the role of their payments teams, arguing that the function has shifted from operational overhead to a proven generator of margin and customer... read more

OpenAI and PayPal join forces for Agentic Commerce

30 Oct 25 @ 08:38

In a landmark move that could redefine the intersection of artificial intelligence and payments, PayPal has announced a strategic partnership with OpenAI to enable instant checkout and commerce within ChatGPT.... read more

Visa’s VAMP framework raises stakes for acquirers and merchants

23 Oct 25 @ 17:32

Visa’s newly implemented Acquirer Monitoring Program (VAMP) has officially taken effect, bringing one of the most sweeping overhauls to dispute and fraud oversight in recent years. The global framework consolidates... read more

GLOBAL E-COMMERCE PAYMENTS TO EXCEED $13 TRILLION BY 2030

13 Oct 25 @ 13:06

Global e-commerce payments are projected to surge past $13 trillion by 2030, according to new analysis from Juniper Research, marking a 57% increase on the $8.3 trillion expected in 2025.... read more

Global e-commerce payments to exceed $13 trillion by 2030

09 Sep 25 @ 13:06

Global e-commerce payments are projected to surge past $13 trillion by 2030, according to new analysis from Juniper Research, marking a 57% increase on the $8.3 trillion expected in 2025.... read more

STRATEGIC PRIORITIES IN A SLOWING GLOBAL PAYMENTS MARKET

05 Aug 25 @ 09:09

The global payments industry finds itself at an inflection point. Once a perennial outperformer, the sector is now facing the reality of slower growth, investor impatience, and mounting operational complexity.... read more

VISA UNVEILS AGENTIC AI-POWERED PAYMENTS FUTURE WITH INTELLIGENT COMMERCE

05 Aug 25 @ 09:03

There is something in the air folks, first Amazon, then Mastercard and now Visa has unveiled a major strategic vision for the future of digital payments including agentic AI. The... read more

Speed vs. Security: How payment method choice influences trust in online casinos

27 Jul 25 @ 14:53

As online casino sites continue to gain traction and grow in popularity across the UK, the importance of payment methods has become an increasingly prominent issue. One of the most... read more

Understanding PSD3 and its impact on payments, innovation and offshore financial strategies

21 Jul 25 @ 18:03

The European digital finance landscape is experiencing yet another fundamental shift with the soon-to-be-released third Payment Services Directive or PSD3. Concentrating on improving consumer protection, refining Open Banking rules and... read more

How to save millions with dynamic pricing and improve service

17 Jul 25 @ 09:29

By 2030, more than one in three payments will be instant. However, merchant acquirers and Payment Service Providers (PSPs) remain stuck in the “old world” of overnight settlement, operating on... read more

Worldline to launch Wero for e-commerce in Germany

05 Jun 25 @ 14:45

Worldline is set to introduce Wero, the European Payments Initiative’s (EPI) new instant payments solution, to e-commerce merchants in Germany starting this summer. The rollout will continue in Belgium this... read more

BCG: STRATEGIC PRIORITIES IN A SLOWING GLOBAL PAYMENTS MARKET

14 May 25 @ 10:44

The global payments industry finds itself at an inflection point. Once a perennial outperformer, the sector is now facing the reality of slower growth, investor impatience, and mounting operational complexity.... read more

Visa unveils agentic AI-powered payments future with Intelligent Commerce

01 May 25 @ 09:58

There is something in the air folks, first Amazon, then Mastercard and now Visa has unveiled a major strategic vision for the future of digital payments including agentic AI. The... read more

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Visa and Fiserv partnership extends API-led acceptance platform

22 Mar 26 @ 18:30

Visa and Fiserv are extending their long-running partnership in Europe with a new API-driven acceptance offering designed to simplify merchant acquiring and mod... more

Mastercard unveils new AI model built for the realities of payments

19 Mar 26 @ 15:00

Mastercard unveils new AI model to push artificial intelligence beyond the chatbot boom and into the operational core of global payments. [caption id="atta... more

Thunes links stablecoin payouts to the Swift banking network

26 Mar 26 @ 19:08

Thunes is attempting to narrow one of the most persistent divides in modern payments: the gap between traditional banking infrastructure and the digital asset e... more